Frequently Asked Questions
Everything you need to know about your Lexington Intimates experience.
How do I ensure I select the correct size?
We provide a comprehensive sizing guide on every product page. Since our intimates are designed with premium, high-stretch fabrics, we recommend measuring your bust and hips to find the perfect fit between our XS and 3XL ranges.
What is your return policy for intimate apparel?
Due to the delicate nature and hygiene standards of our products, we only accept returns on items that are unworn, unwashed, and still have the original hygiene liners and tags attached. Returns must be initiated within 14 days of delivery.
How should I care for my Lexington Intimates pieces?
To maintain the longevity of our lace and silk blends, we recommend hand washing in cold water with a mild detergent. Always air dry flat and avoid machine drying or harsh bleaching agents.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are your materials ethically sourced?
Yes, we pride ourselves on transparency. Lexington Intimates partners with certified manufacturers who prioritize sustainable practices and fair labor conditions to ensure our beauty doesn't come at a cost to the planet.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Afterpay and Klarna.