Returns & Exchanges
At Lexington Intimates, we prioritize your hygiene and satisfaction; unused beauty products and unopened intimates can be returned within 30 days of delivery. Please ensure all original seals remain intact to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare Your Package
Securely pack the unopened products in their original packaging, ensuring all protective seals and tags are undisturbed.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
- 4.Quality Inspection & Refund
Once our team verifies the product's hygiene seals, your refund will be processed to your original payment method within 5-7 business days.